Appointments

Please contact us on 02 6655 0000 to arrange an appointment.

Booking Your appointment:

The time set aside for a standard consultation at our practice is approx 15 minutes.  If you feel your problem may take longer (see below), or you have a long list of problems, please choose the long appointment at the time of making your appointment so more time is allocated.

If two people are to be seen please make two appointments.

Long appointments are required for:

      • Insurance Medical Examinations
      • Workers Compensation Matters
      • Motor Accident Claims
      • First Full Antenatal Visit
      • Naturopathic/Holistic Consultations
      • Minor Surgery Procedures
    • Chronic & Complex Problems

As much as we try to maintain appointment times, our Drs can run behind schedule for a number of reasons. Our Doctors provide emergency services to our local hospital and may be called away unexpectedly.  A patient with an urgent medical problem may need to be fitted in immediately.  Patients book standard consultations not realising they need more time for their Doctor to deal with their health, and issues of well being.

We ask for your understanding, and apologise if we keep you waiting.  If we are aware of a long wait, we will attempt to contact you by phone so please make sure we have your current contact details. If you are delayed or cannot attend your appointment please ring reception so your appointment can be rescheduled and others may be able to access an earlier time.

Urgent Medical Conditions first Call 000 for an Ambulance.

On the practice phone 6655 0000 you will be able to talk to a nurse/doctor immediately if your situation is urgent. Phone messages can be passed on to your doctor as required. There is an after-hours emergency roster service of general practitioners who provide emergency after hours care through Bellingen River District Hospital on 6659 5800.

       Cancellation Policy

Bellingen Healing Centre is committed to providing consistent and thorough healthcare for all patients in our community.

You can cancel or change an appointment at Bellingen Healing Centre without incurring any fees, as long as you give us at least two hours       notice.  Two hours notices give us the opportunity to utilise your cancelled appointment time for urgent patients that need to be seen that day.  Please phone our practice on 6655 0000 to make these alterations.

Missed or cancelled appointments with less then two hours notice will incur a fee of $50. No part of this fee can be claimed back from Medicare.

First Appointment

Please complete New Patient Information prior to attending your appointment if possible.

New Patient Information & Medical History Form

Test Results

Your doctor checks all test results.  Please make an appointment to review your results.

Repeat Scripts 

It is a legal requirement as well as best medical practice to regularly review patients on long-term medications and to assess the continued suitability of any prescription.  A brief appointment is therefore required to obtain a repeat prescription.

Your Medical Records 

Your medical records are a confidential document.  It is the policy of this practice to maintain security of your personal health information at all times and that this information is only available to authorised members of staff.  Our privacy policy is available upon request.  Bellingen Healing Centre is “My Health Records” ready.

Consultation Fees  

Bellingen Healing Centre is a mixed billing practice. If you are experiencing hardship, please discuss this with your doctor during your consult for their consideration of bulk billing. Generally, there is a consultation fee with discounts applying to pension and health care cardholders.

Standard Consultation – Up to 15 minutes of consultation time

Fee

Medicare Rebate

Private

$78

$38.75

Health Care Card

$70

$38.75

Pension Card

$66

$38.75

Longer or Complex Consultations

Fee

Medicare Rebate

Private

$131

$75.05

Health Care Card

$122

$75.05

Pension Card

$66

$75.05

Extended/Complex or Complicated Consultations

Fee

Medicare Rebate

Private

$210

$110.50

Health Care Card

$190

$110.50

Pension Card

$170

$110.50

Dr Herzberg has a special interest in Tick-Borne related illness and has his own consultation fee structure. Please call the surgery for more information.

Fees are payable at the time of consultation. Payment can be made in cash, EFTPOS or by MasterCard or Visa. A fee may apply to afterhours & home visits.